Garrett Integrated Systems – Company Overview for Private Equity Partners
Garrett Integrated Systems is a premier technology integration firm specializing in luxury residential and commercial smart systems across the Pacific Northwest. With established operations in Seattle, Portland, and Boise, we deliver comprehensive automation, AV, lighting, and energy solutions to discerning homeowners and design professionals. Our company combines a boutique service approach with the scalability and discipline of an EOS-driven organization.
Business Model
Garrett Integrated Systems operates a multi-location, service-driven integration business focused on high-margin, high-trust client relationships. Revenue is generated through turnkey design-build technology projects, product sales, and recurring service contracts. Our business model is built on:
- End-to-End Delivery: From initial consultation through installation and long-term support.
- Immersive Sales Experience: Proprietary showrooms that demonstrate smart home and energy technologies in real-world settings.
- Premium Brand Partnerships: Authorized dealer for top-tier solutions including Savant, Lutron, McIntosh, Bowers & Wilkins, and more.
- Ongoing Support: Recurring revenue via service tiers, monitoring, and system upgrades.
- EOS Operations Framework: A highly structured leadership and accountability model that enables multi-location scalability.
Customer Segments
Our clientele comprises high-net-worth individuals and professionals who prioritize design-integrated technology, reliability, and long-term performance:
- Affluent Homeowners: Particularly those building or remodeling $2M+ residences.
- Architects, Interior Designers, and Builders: Strategic partners who integrate our services into their design process.
- Green & Resilient Homeowners: Clients prioritizing energy independence, sustainability, and smart load control.
Products & Services
Core Service Lines
- Security & Surveillance – Advanced security systems including smart locks, door stations, surveillance cameras, and remote monitoring integrated with home automation platforms.
- Savant Home Automation – Full ecosystem control of lighting, climate, audio/video, security, and energy.
- Savant Power Systems – Energy management including solar, battery storage, and dynamic load prioritization.
- High-Performance AV – Custom theaters, whole-home audio, discreet speaker systems, and reference-grade electronics.
- Lutron Lighting & Shades – Human-centric lighting and precision motorized shading integrated into smart systems.
- Energy Resilience Infrastructure – Backup systems, generators, solar, batteries, and grid-aware control panels.
- IT & Networking – Enterprise-grade structured cabling, wireless access, and remote monitoring.
Growth Initiative
- Energy Independence Masterclass – A paid strategic planning program ($3,500) designed to educate luxury homeowners on building their own resilient energy systems using Savant Power.
Leadership Team
- James Garrett, Founder & CEO – 20+ years leading innovation in the smart home and AV industries. James founded Garrett Integrated Systems with a passion for delivering intuitive, aesthetically integrated technology solutions that elevate the modern living experience. He is a hands-on leader with deep technical expertise, a strong design sensibility, and a long-standing reputation for building high-trust relationships with clients, builders, and technology partners. His leadership has positioned the company as a thought leader in energy automation and luxury integration across the Pacific Northwest.
- Anthony Chang, COO – Former partner at Custom Residential Systems and Technical Sales Manager for the Pacific Northwest & Canada at Savant Systems. Operations strategist and EOS expert overseeing cross-location execution, technician efficiency, and scalable growth systems. overseeing cross-location execution, technician efficiency, and scalable growth systems. EOS and operations expert overseeing cross-location execution and technician efficiency.
- Regional Leadership:
- Seattle: GM Matt Krasowski, Lead Tech Adam Huson
- Portland: GM David Whittingham, Lead Tech Ryan Templeton
- Boise: GM Steve Swick, Sales Brian Scott, Lead Tech Frankie Larriba
Credentials & Recognition
- Luxe Magazine Partner – Featured in premier luxury home design media.
- HTA Luxury Certified – Recognized for meeting the highest standards in luxury integration.
- Savant Elite Ambassador – Top-tier automation partner.
- Lutron Pro Dealer – Preferred partner in lighting/shade technology.
- Authorized Savant Power Integrator – Pioneer in deploying advanced energy automation showrooms.
- CEDIA Certified – Adhering to industry-leading installation standards.
- High Retention & Referrals – Repeat and referral-driven business model.
- EOS-Driven Culture – Clear KPIs, accountability, and growth discipline embedded in daily operations.
Strategic Differentiators
- Technical Specialization – Expertise in both smart energy and high-performance AV.
- Brand & Market Positioning – Clear alignment with luxury consumer expectations.
- Experience Center Model – Converts prospects through real-time, hands-on experiences.
- Scalable Structure – Repeatable systems, playbooks, and scorecards across markets.
Garrett Integrated Systems is poised for scalable expansion in the luxury smart home and energy sectors. Our differentiated client experience, operational maturity, and trusted trade relationships position us for long-term value creation with the right strategic capital partner.
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