Australian employers are being asked to solve a problem that traditional workplace mental health tools were never designed to solve: prevent psychological harm before it becomes a claim.
EAPs are valuable, but typically engage only a small percentage of employees and are generally used once someone is already struggling. Surveys can identify risk, but they do not help the employee at 10pm when work pressure, sleep, stress, relationships or a difficult conversation are actually affecting them.
Quality Mind AI is building Sage, an always-on AI coaching platform designed to become the preventative layer alongside existing EAP and clinical services.
There is no app to download and no login. An employee or family member simply calls one number and has a private coaching conversation, 24/7. Sage understands the organisation's policies, entitlements and workplace context, while individual conversations remain private. Employers receive aggregate insights around participation, wellbeing, K10 distress movement and emerging psychosocial risk, giving them evidence they can act on.
Sage is not an AI idea looking for a methodology. It is the technology evolution of 27 years of proprietary Neuro-Repetition™ IP, synthesising 15 disciplines and refined through more than 3,000 clients across 25 countries. The existing Quality Mind coaching platform is already in daily use, supported by 148 verified five-star reviews.
The methodology has also been measured across 25 programs internationally. A structured program with a major Australian life and health insurer recorded a 42% improvement in measured wellbeing and a 22% reduction in K10 distress across a cohort of 15. The program was human-delivered before Sage was built, so the results validate the methodology being encoded into Sage rather than the AI product itself.
Sage can also be white-labelled and configured with an organisation's own training, policies, resources and support pathways, creating an AI coach that operates inside that organisation's environment rather than providing generic advice.
Our initial market is Australian employers with 26 to 500 employees, particularly safety-exposed, industrial, logistics, care, field service and frontline-heavy organisations. Approximately 68,200 Australian businesses sit within this segment. Sage is sold through annual enterprise contracts combining an upfront configuration fee with a headcount-based subscription. A commission-only network of advisors, practitioners and consultants provides a scalable distribution channel without a large fixed sales cost.
The founder has spent 27 years developing and commercialising behavioural change and workplace performance programs across elite sport and global business. He previously founded Engage & Grow Global, scaled it through a licensing model across 25 countries and sold the business to a US acquirer in 2018. The wider team combines AI engineering, psychosocial safety expertise and a clinical escalation network of 29 trained Mind Mentor practitioners, extended through EAP providers and registered psychologists.
The ambition is simple: move workplace mental health from a service employees have to go looking for, to intelligent support that is available the moment they need it.
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