FieldAlpha is an AI-powered operating system designed to automate and scale field service businesses—starting with appliance repair and expanding into HVAC, plumbing, and general contracting.
Unlike traditional field service management platforms that just digitize paperwork, FieldAlpha is built from the ground up with automation and AI at its core. Our goal isn’t just to make scheduling or invoicing easier—it’s to replace the majority of back-office tasks altogether. By using intelligent workflows, predictive diagnostics, and dynamic task automation, we aim to reduce the need for office staff by 80–90%.
The field service industry... especially in appliance repair, is plagued by outdated tools, redundant manual tasks, and fragmented systems. FieldAlpha solves this by handling everything from job intake and dispatching to quoting, parts sourcing, customer communication, and financial reporting, all in one intelligent, real-time platform.
We’re starting with appliance repair companies that work with home warranty providers—a high-volume, underserved niche that our founder knows firsthand. With over two years of experience running a successful appliance repair company and four years of experience in general contracting, he brings deep operational insight, strong industry relationships, and a broad understanding of the field service landscape. This gives us a unique edge in designing the right product and an unfair advantage in securing our early adopters.
Our MVP is currently in development, with the following core features:
- Smart job intake from emails, portals, and text messages
- AI-driven diagnostics and quoting
- Auto-dispatching and live technician tracking
- Built-in parts sourcing tools
- Real-time customer notifications and chat
- Automated daily and monthly financial reports per tech
Our revenue model is a tiered SaaS subscription, with free trials and white-glove onboarding to drive fast adoption. We’ll first grow through our founder’s industry network, followed by direct outreach, partnerships, and SEO.
FieldAlpha is not just a platform—it’s the next evolution of how field service businesses operate. Our long-term vision is to become the industry standard across all skilled trades by combining automation, intelligence, and scalability into one streamlined system.
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