Dog grooming business purchased in January of 2023 which was a turnaround investment. Poor customer service (check out any yelp review before 01/23 by the prior owner and you'll see what I mean) along with no technology (all appointments written down on index cards) and trying to compete with the big box pet stores by offering low price point but high volume services.
Starting with a base Jan. '23 revenue of $14,137, we have been able to significantly increase revenue through aggressive pricing increases targeting a premium client demographic, implementing a cloud-based CRM platform to automate bookings, reminder texts/emails for appointments, updating our website, socials, marketing and SEO.
- Q1 ave: $18,480
- Q2 ave: $28,324
- Q3 ave: $33,583
- Q4 QTD: $35,606
We implemented a monthly membership model in April of this year which is now $8,450 MRR, $100k+ ARR and growing about 8% month as well as a la carte offerings, T-12 $330k revenue with 2014 run rate $420k+ with current team and pricing in place.
Needing to consolidate and refinance the acquisition and start up debt and to provide some working capital to expand the team and increase operating hours.
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