VOICEWARE LLC

Voiceware is an existing cloud VoIP UcaaS service provider offering business phone services including unified communications nationwide. We are already profitable, but seeking additional funding to grow and expand our sales and marketing efforts.  As one of South Florida’s largest VoIP providers, Voiceware has been drastically cutting costs of business voice services to businesses of all sizes since 2011. We take great pride in providing the highest quality business phone systems for any type of business. From small business phone systems to Call Center Services, our Hosted PBX and SIP Trunking can save any business up to 60% on phone system and service costs. VoIP is a cloud-based technology that lets users communicate by voice, audio, video, and web conferencing, text, chat and instant messaging on any desktop or mobile device. It is available as a hosted service, which means you don’t have to purchase or operate infrastructure on your premises. With VoIP’s global reach, location is not an issue for your workforce.

 

With unified cloud communications from Voiceware, everyone in the company is free to communicate easily and continuously—across all devices and lines of business. Our Voiceware unified cloud communications handle everything—integrated voice, collaboration, contact center, and real-time analytics. No on-premises equipment or maintenance required. That also means fewer vendors, fewer bills and fewer apps to manage and provision. Whether you’ve got 10 employees or 10,000—one office or hundreds of locations —Voiceware VoIP and unified cloud communications brings it all together.  We take customer service seriously, we think, breath, and demand nothing short of exceptional customer service. In other words, we go far beyond the standard expectations, and it is the foundation of everything we do. We live and breathe it. We continuously strive to be the best in the industry and confident in our products, yet we remain humble at the same time. We love to learn from others who have paved the path before us.

Here’s what makes Voiceware services unique, reliable and valued:

Accessible: We operate across the United States in more than 2 major metropolitan markets, and our pricing caters to small, medium, and large enterprise-sized businesses.

Flexible solutions designed just for your business: Voiceware offers a completely customized solution based on your business needs, not ours. We customize each phone service to the client’s needs and critical business requirements. Whether you are needing five extensions or have a greater need such as a 500 staff member call center solution, we have any business covered. Voiceware specializes is niche markets such as healthcare, legal and finance companies, however, any sized business ranging from a startup to a growing enterprise is also a candidate business for our company. 

Reliable; backed by strong, fully owned and operated technology infrastructure: 
Our fully managed, a redundant IP system has 99.9% availability and built-in disaster recovery with geo-redundant servers across the domestic U.S. – our support is also local with U.S. based support only.

Satisfaction Guaranteed: 
We pride ourselves in superior service and going above and beyond for our customers. As a result, existing clients refer more than 94% of our new customers. We go that extra mile for each of our customers, regardless of the size and scope of business.

Network Visibility: 
We proactively monitor customer networks to ensure that any internet related service disruptions do not affect your VoIP services. We engage with customers in being that trusted partner that remotely watches over your critical business operation to anticipate and advert any business disruptions.

Service Satisfaction: 
We guarantee our service satisfaction, to the degree that we offer no penalty contractual agreement cancellations based on specific issues if our services are not rendered as expected as per our SLA agreements. Our client's peace of mind and continued operation is our #1 goal.

We strongly backup our MRR by offerings such as VMWare virtualization services, resilient backups and managed IT services with a single plane of glass monitoring and predictable monthly costs.  

Voiceware is a self funded private company that built its business on trusted services, resilient infrastructure and business voice deliverables that are hard to match. We have no short term or long term debts and pay our vendors on time, no matter what happens. We are proud and eager to grow our company to become an even stronger branded ITSP both locally and nationally with the funding  in place to expand our operations both in Florida and beyond.